Solutions
Publishing, data movement, reporting and follow-up, built on the tools you already pay for and watched by something that notices when they stop.
The business itself, built and standing up
Automation assumes there is already something to automate. Often there is not, so we build that part too, registered in your name and on your own accounts from the first day.
Websites that take enquiries
Domain, hosting, DNS, and email on your own domain that actually reaches inboxes rather than spam folders. Then the site: designed, written and built, with the security certificate, the legal pages and the search plumbing done rather than left as a task for later.
One decision matters more than it looks. If you want to change your own prices and add your own pages without asking anyone, we build it in Elementor so you can. If you would rather never touch it, we build it lighter and faster and look after it. Neither is the right answer, they are different preferences, and the build differs for each.
Being found
Search Console, Analytics and sitemaps wired up so you can tell what is working. Meta and Google ads set up and run on your own ad account, so the spend goes to the platform and never through us.
Social that keeps going
Anyone can post for three weeks. The difficulty is three years. Accounts created and correctly linked to each other, then posts built from your own material and published on schedule to every channel at once, with a person keeping approval over anything that goes out.
Newsletters that arrive
Set up, written on a schedule, and sent in throttled batches so the whole list receives it rather than the first fraction. A working unsubscribe that removes people immediately, because the alternative is complaints and a damaged sending reputation.
Answering the questions before they reach your team
Look at a week of your inbox and the pattern is obvious. Opening hours. Do you deliver here. How much is it roughly. Can I move my appointment. Almost none of it needs the person it reaches, and all of it interrupts them.
A bot that knows your business
Trained on your own content, on your site or on WhatsApp, answering in seconds at three in the morning. It hands over the conversations that genuinely need judgement, which are usually the ones you actually want to see. Customers do not get less attention. The ones who need it get it sooner, and your admin team gets their day back.
WhatsApp, properly set up
A lot of customers would rather message than email. WhatsApp Business configured correctly, with the option of a bot behind it taking details and answering questions before a person joins. Every conversation lands in one inbox alongside Instagram and Facebook.
Booking without the back and forth
A booking system talking to your real calendar. It sends the confirmation, sends the reminder, and stops the double booking that costs you an afternoon and a customer.
Follow-up that fires on behaviour
Enquiries routed to the right person, follow-up sequences triggered by what someone actually did rather than by a calendar, and review requests at the point where a customer is most likely to say yes.
The jobs nobody is formally responsible for
This is where the hours are, and it is the part nobody has ever counted, precisely because it is not anybody’s named job.
Documents and files
Statement packs and invoices generated from current data and a template rather than by editing last month’s version, which is where the embarrassing errors come from. PDFs delivered on schedule. The master spreadsheet split into twenty files and sent to twenty people, on time, with nobody missed.
Data that arrives by email
Figures land as an attachment and one person types them into a shared sheet, so the whole team waits on them. Automated, the attachment is read as it arrives and the shared file updates for everyone at once. The data becomes current instead of being as fresh as the last time someone had a spare half hour.
Numbers moved between systems
Orders into the spreadsheet, form entries into the CRM, bookings into the calendar, invoices into the ledger, timesheets consolidated, price lists kept in step in two places. Where a proper connection exists we use it. Where one does not, and plenty do not, it still gets done through scheduled exports, file drops, or code that works the tools the way a person would. The absence of a neat integration changes the build, not whether the hours come back.
Reporting
The weekly numbers pulled, joined, formatted and sent before anyone asks. The judgement about what they mean stays with a person. Only the assembly goes away.
Content that publishes itself
The most expensive recurring cost in a business is not the tools. It is a person sitting down every week to make the same thing again.
Articles, researched and drafted
A writer that pulls from real sources, drafts in your voice, checks every claim against the source it came from, and holds the piece for one-click approval. It refuses to invent a fact it cannot cite, which is the difference between a useful writer and a liability.
Social, on schedule
Posts built from your own product images and copy, queued and published to every channel, with the token refresh handled so the account never quietly disconnects.
Newsletters
Sent in throttled batches so the whole list actually receives it, not the first fifth.
Approval, not autopilot
Nothing goes out unread unless you ask for that. The default is a mail with the draft, the image and a publish link. You keep the veto and lose the work.
Data that moves on its own
Two systems that do not talk to each other cost a person an hour a day forever. Almost all of it is solvable.
Between the tools you already pay for
Orders into the spreadsheet, form entries into the CRM, bookings into the calendar, invoices into the ledger. Where an API exists it is used. Where one does not, a scheduled export or a script driving the interface does the same job.
Reconciled, not just copied
Moving bad data faster is not an improvement. Matching, deduplicating and flagging the rows that do not line up is where the real time goes, so that is part of the build rather than an extra.
The weekly numbers, already written
Pulled, joined, formatted and in your inbox before you sit down. Built in Python where the data is remote, or Visual Basic where it lives inside Excel and Access and always will.
The agent
An automation that fails loudly gets fixed the same day. One that fails quietly costs you three months of a job you thought was being done.
Every system ships with a second automation watching the first. It checks outcomes rather than exit codes, because the dangerous failure is the run that finishes cleanly having published nothing.
When something needs changing you reply to the alert in plain English. The fix ships, and the record of what changed stays on the board.
A token that expired and killed forty six consecutive runs. A queue generating one item a day while consuming one a day, so it could never refill. A publisher that timed out midway and posted the same thing three times. All of them exited zero.
Built on tools you can keep
Everything runs on your accounts. If we stop working together tomorrow, none of it stops. And we never keep a copy of your data. How we keep it safe
- n8n
- Python
- Visual Basic
- GitHub Actions
- WordPress REST
- WooCommerce
- Meta Graph API
- Google Sheets
- Airtable
- Claude and OpenAI APIs
- Zapier and Make
- SMTP and transactional mail
- Cron and Action Scheduler
If your stack is not on this list it is very likely still reachable. The audit is where that gets answered before anyone commits to a price.
It works, or you get your money back
For every automation, system and customer bot we build, we agree in writing what it has to do before you pay. If it does not do that in the first 30 days, we fix it. If we cannot fix it, you get the full build price back.
- Agreed in writing before you pay
- 30 days from go-live
- 14 days for us to fix it
- 100% refund if we cannot
Bring one process you are tired of
Thirty minutes, and you will know whether it can be automated and what it would save.